Technology operators for private equity.
We run the technology function inside portfolio companies. Diligence before the deal, the 100 day plan after it, and the department itself for as long as you hold the asset. Senior engineers on the ground, one lead accountable to the operating partner, and one platform so every company reports the same way.
See your industry
- Which companies are behind on the 100 day plan?
- What still has to close before we can exit?
- Where are we paying twice for the same system?
- Who has admin rights nobody has reviewed?
- What breaks when we bolt the next one on?
- Which diligence findings are still open?
Where our engineers come from
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Technology Operator
Specific talent for specific industries.
Most technology operators are generalists, staffed from whoever is free that month. We are organised by sector instead: engineers who have run these systems in production, and a vetted bench to call on when a job needs a specialism the team does not already hold.
Pick a sector
Manufacturing
The landscape
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Control and SCADA
- Ignition
- Rockwell FactoryTalk
- Siemens WinCC
- iFIX
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PLCs and devices
- Allen-Bradley
- Siemens S7
- Beckhoff
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Historian and analytics
- AVEVA PI System
- Canary
- Power BI
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ERP and MES
- Microsoft Dynamics 365
- SAP
- Plex
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OT network and security
- Fortinet
- Cisco
- Claroty
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Cloud and identity
- Microsoft Azure
- Entra ID
- Microsoft 365
What we get called in for
- Downtime blamed on the line when it starts in the changeover schedule.
- A historian collecting a fraction of the tags it is licensed for.
- OT and IT on one flat network, with remote access nobody has audited.
LNG
The landscape
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Process historian
- AVEVA PI System
- PI Vision
- PI Asset Framework
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Control and HMI
- iFIX
- Ignition
- Emerson DeltaV
- Honeywell Experion
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PLCs and safety systems
- Allen-Bradley
- Siemens S7
- Triconex
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OT network and security
- Fortinet
- Claroty
- Nozomi Networks
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Fleet and field
- Samsara
- IBM Maximo
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Cloud and identity
- Microsoft Azure
- Entra ID
- Microsoft 365
What we get called in for
- PI tags licensed, not collected, and nobody watching the buffer.
- Vendor laptops on the control network under a standing exception.
- Compressor performance read off a spreadsheet a week after the fact.
Consumer Products and Distribution
The landscape
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ERP
- NetSuite
- Microsoft Dynamics 365
- Cin7
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Commerce and marketplace
- Shopify
- Amazon Seller Central
- Faire
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Warehouse and logistics
- Manhattan
- ShipStation
- 3PL integrations
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Pricing and demand
- Databricks
- Power BI
- Python and dbt
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CRM and marketing
- HubSpot
- Salesforce
- Klaviyo
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Cloud and identity
- Microsoft Azure
- Entra ID
- Microsoft 365
What we get called in for
- One price held flat across channels that would each bear something different.
- Margin by SKU that takes an analyst and a week to answer.
- ERP, storefront and warehouse counts that never quite reconcile.
Dental Surgeries
The landscape
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Practice management
- Dentrix
- Dentally
- SOE Exact
- Open Dental
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Imaging
- Dexis
- Planmeca Romexis
- Carestream
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Patient comms and recall
- Podium
- Dental Focus
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Finance and payroll
- Xero
- Sage
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Reporting
- Power BI
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Cloud and identity
- Microsoft 365
- Entra ID
- Microsoft Azure
What we get called in for
- Every practice acquired with its own PMS and its own server in a cupboard.
- Recall performance measured a different way at each site.
- Chair time lost to short-notice cancellations nobody is tracking.
Family Offices
The landscape
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Portfolio and accounting
- Addepar
- Xero
- Sage Intacct
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Property and operations
- Yardi
- MRI Software
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Reporting
- Power BI
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Documents and collaboration
- Microsoft 365
- SharePoint
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Security and identity
- Entra ID
- Microsoft Defender
What we get called in for
- Committed, called and owned are three numbers in three documents.
- A quarterly pack rebuilt by hand, from statements that arrive late.
- Access granted once, to someone who has since left, and never reviewed.
Neurotic Products
Our AI Data Platform. Run your company from your phone.
Ask in plain English and get the answer out of your own systems, wherever you are. It reads your documents and your data, not the open internet, and shows you where every answer came from. A new dashboard is a conversation, not a quarter of somebody's analyst time.
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One source of truth
Every company you own answering from the same numbers, defined once.
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Its own RAG
Indexed on your documents and systems, never the open web. Every answer carries the record it came from, and it says it does not know rather than inventing one.
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In your pocket
The same platform on a phone, for the people who are never at a desk.
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Built at speed
Ask for a view you do not have and it is drawn while you are asking.
See it as your sector would
Manufacturing
Ask Why was line 3 down yesterday?
Changeover, not breakdown. Most of it on one product switch.
Time lost by line, yesterday
Line 3, by reason
- Product switch, 14:20 longest single stop
Neurotic Example view
Why was line 3 down yesterday?
Changeover, not breakdown. Most of it on one product switch.
Reminder set: changeover review with both line leads, Monday
LNG
Ask Show me compressor train availability this week.
Train B ran derated from Tuesday. Suction pressure is the tell.
- Compressor train A available
- Compressor train B derated
- Feed gas healthy
- Boil-off recovery healthy
Train B suction pressure
Interface and buffer health
Neurotic Example view
Show me compressor train availability this week.
Train B ran derated from Tuesday. Suction pressure is the tell.
Reminder set: Train B derate review with the plant manager, Monday
Consumer Products and Distribution
Ask Which SKUs are priced below what the channel will bear?
A block of fast movers, all in the same channel.
Headroom to recommended price
SKUs under review
- SKU 41-220 raise
- SKU 41-318 raise
- SKU 62-104 hold
Neurotic Example view
Which SKUs are priced below what the channel will bear?
A block of fast movers, all in the same channel.
Reminder set: trade channel pricing review with the commercial lead
Dental Surgeries
Ask Which practices are leaving chair time unbooked?
Two. Both lose it to short-notice cancellations, not to demand.
- Practice, north on plan
- Practice, city unbooked
- Practice, west on plan
- Practice, coast unbooked
Recall performance
Short-notice cancellations
Neurotic Example view
Which practices are leaving chair time unbooked?
Two. Both lose it to short-notice cancellations, not to demand.
Reminder set: cancellation policy review with both practice managers
Family Offices
Ask What is uncalled against next year's expected calls?
Covered, though two managers are drawing ahead of schedule.
- Private funds uncalled tracked
- Florida property occupancy held
- Manufacturing business audit due
- Public markets reported
Uncalled against expected calls
Liquidity runway
Neurotic Example view
What is uncalled against next year's expected calls?
Covered, though two managers are drawing ahead of schedule.
Reminder set: confirm the drawdown schedule with both managers
The deal cycle
Four points in a deal where a fund calls us.
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Pre-deal
AI technology due diligence
A health check across every system in the target, and a remediation plan that prices each fix.
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Carve-out
Off the TSA before the clock runs out
Standing the company up on its own systems while the transitional services agreement is still cheap.
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The hold
Value creation
ERP integrations, SaaS and AI rationalisation, and a Microsoft licence audit. Our own products where they earn their place.
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Exit
Ready for the next buyer's diligence
Clean tenancy, documented estate, reporting a buyer can verify. Your entry findings do not become theirs.
Mid-market funds with no in-house technology operating partner, and the family offices and founder-owned groups that buy the same way.
Services
What running it actually means.
Five services, one monthly agreement, one accountable lead. Take all of it or the part you are missing.
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Managed department
Systems, security, vendors and helpdesk, run by senior engineers under one monthly agreement.
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Build your team
We recruit, onboard and train, then step back when they're ready.
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PMO
ERP, platform and infrastructure programmes delivered on a plan you can see.
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Change management
Adoption, training and comms, so the platform gets used past week three.
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Fractional CTO and CIO
Senior leadership a few days a month, on the board pack and in the room.
Read more
Products
Three other products your portco might need.
Not the platform. The things a portfolio company turns out to need once the platform is in.
Pick a product
Dynamic Pricing Platform
Know what each SKU can bear. Before your competitor does.
Demand elasticity modelling across your catalogue, by channel and by customer segment. Recommends price moves, forecasts the volume effect, and shows you the margin you are leaving on the table. Runs alongside the AI Platform or on its own.
Ask What can 41-220 bear in trade?
SKU 41-220 trade channel headroom to raise
Price history, twelve months
Demand elasticity, this channel
- Price today
- Recommended band
Raise, trade channel only
Curve is flat to this point, true cost has moved with freight, and two competitors reset above you last week.
Every move checked against the rules first: never below the distributor floor, never twice in a quarter.
Employee Performance Platform
See who is carrying the work. And who needs help.
For businesses where people are the product: consultancies, agencies, clinics, field service. Utilisation, output, quality and coaching signals from the systems you already run, without surveillance software on anyone's laptop. People get fair, visible measures.
Ask Which teams are carrying more than they should?
Utilisation, this week
Quality signal
Where the week needs a manager
- B. Consultant coach
- C. Consultant assign
- E. Consultant review
Team utilisation, twelve weeks
Rework, twelve weeks
Read from the systems the team already uses. No software on anyone's laptop.
Staff Vetting
Know who you hired. And that they are still cleared to do the work.
Identity and right to work, criminal record and sanctions, licences and certifications, and previous employers, run from one place instead of four suppliers and a spreadsheet. The checking carries on after the hire date, so a licence that lapses or a visa that expires raises a flag before it becomes your problem.
Ask Who is working today without a current check?
Pre-hire checks, one candidate
- Identity and right to work cleared
- Criminal record and sanctions cleared
- Licences and certifications refer
- Previous employers cleared
Workforce, cleared to work
Expiring, already hired
- Contractor 4471 renew
- Contractor 2130 renew
- Employee 0884 watch
Checks do not stop on the hire date. A licence that lapses raises a flag the day it does, not at the next audit.
Compliant and certified
The stack we operate, and the credentials we operate it with.
Diligence goes both ways. This is what we run, what we integrate, and what the engineers who touch your estate are certified in.
Office Technology
The estate your staff touch every day, run end to end rather than advised on.
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Microsoft 365
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Intune
- Laptop build and configuration
- Starter and leaver process
- CCTV and access control
- Telephony
- Printing and document management
IT Infrastructure
Underneath it: the servers themselves, the network, the identity estate and what guards them.
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- Windows Server
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Milestone
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Azure
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Defender
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- Server build and configuration
- Hyper-V and vSphere virtualisation
- Network administration
- System administration
- DNS security hardening
- FortiGate firewalls
- Backup and disaster recovery
CRM and ERP
The systems the business is actually run on. These are the ones we already operate.
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Dynamics 365
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Seller Central
- Faire
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- Dentally
- SOE Exact
- Open Dental
Integrations
The operational and data platforms we join up, across the sectors we work in.
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AVEVA PI
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Rockwell
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Emerson
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Honeywell
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Power BI
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Cybersecurity Certified
The certifications the engineers who touch your estate actually hold.
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Burp Suite
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Google SecOps
Why us
Nobody else is put together like this.
Specialists by sector, advisers who ran technology inside the funds themselves, and AI doing enough of the lifting to change what a small senior team delivers. Separately, none of that is rare. Together it is.
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No guesswork
Senior engineers with a named sector behind them, not a bench assigned to whatever came in this week.
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We already speak your language
Our advisers came from some of the largest private equity firms in the world. Nobody here needs a TSA deadline, an IC paper or a 100 day plan explained to them.
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AI where it earns its place
We build, audit and replicate in a fraction of the time the same work took two years ago.
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Where we work
The UK, North America and Europe, from 6 offices. Asia next.